Complaints relating to ethics and professional conduct of members of the Institute should be addressed to the National Office of the Institute.  The complaints are required to be in writing and be accompanied by any relevant supporting documents.

The complaint is referred to a special Complaints Sub-Committee of the NZIS Council for consideration.  

Following the receipt of the complaint, the sub-committee will seek a written explanation from the member who is the subject of the complaint.  The member has 20 working days in which to lodge the explanation.  A preliminary investigation is then conducted by the Complaints Sub-Committee to determine whether the complaint has been substantiated.

 

If the complaint is found to be substantive a recommendation may be made to Council that a formal  reprimand be issued or an enquiry held.  If the member is found, by the enquiry, to be guilty of malpractice or improper or unprofessional conduct, or is in the opinion of Council, guilty of a breach of any of the Membership Rules a range of penalties may be imposed including suspension of the member from privileges of membership or a fine not exceeding $2,000.